One person effecting change: our patient informed us that she was able to get her independent living facility to help those who need hearing assistance.
A green star on their name tag means that staff have to be aware of the person’s hearing needs: Raise voice gently without yelling, be patient, face them, enunciate & speak more slowly, rephrase instead of repeating, turn down TV/music to help them hear without interference.
This will help so many. We are so proud of her!
Thank you Freedom Village of Holland.